Returns and Warranty FAQs
What is the Shineneon.com return policy?
Our return policy is detailed on our website, Shineneon.com, to ensure transparency and ease of understanding for all our customers. We invite you to visit our website and review the policy at your convenience. This will provide you with all the necessary information regarding the process and conditions for returns. Should you have any questions or need further clarification, please feel free to contact us. We are here to assist you and ensure a smooth and satisfactory experience.
what is the Shineneon.com returns procedure?
At Shineneon.com, we understand that each product is unique, and so is the return procedure for each type. To ensure you receive the most accurate and helpful information, we recommend contacting us (info@shineneon.com) directly. Our dedicated customer service team is here to guide you through the returns process specific to the product you purchased. We aim to make the return as smooth and straightforward as possible for you. Your satisfaction is our priority, and we are here to assist with any concerns or questions you may have.
Does Shineneon.com come with a warranty?
Absolutely! We take pride in the quality of our products at Shineneon.com, which is why we offer a 2-year warranty on all our neon signs. This warranty covers any manufacturing defects, giving you peace of mind with your purchase. If you encounter any issues within this period, please don't hesitate to contact us. We're committed to ensuring your complete satisfaction and are here to assist with any warranty-related concerns.
Can Neon signs be repaired?
Certainly! If your neon sign needs repair, we're here to help. Please contact us to discuss the specifics of your situation. Our dedicated team is ready to guide you through the repair process and ensure your neon sign is shining brightly again. We understand the importance of your sign's appearance and functionality, and we are committed to providing the support needed to maintain its quality over time. Your satisfaction is our priority, so don’t hesitate to reach out for assistance.