Returns and Warranty FAQs
What is the Shineneon.com return policy?
Eligible products may be returned within 30 calendar days after carrier-confirmed delivery, subject to the return requirements in our Returns & Refund Policy.
what is the Shineneon.com returns procedure?
Contact Customer Service before sending anything back. A return may be shipped only after written authorization and the designated return address are provided.
Does Shineneon.com come with a warranty?
Absolutely! We take pride in the quality of our products at Shineneon.com, which is why we offer a 2-year warranty on all our neon signs. This warranty covers any manufacturing defects, giving you peace of mind with your purchase. If you encounter any issues within this period, please don't hesitate to contact us. We're committed to ensuring your complete satisfaction and are here to assist with any warranty-related concerns.
Can Neon signs be repaired?
Certainly! If your neon sign needs repair, we're here to help. Please contact us to discuss the specifics of your situation. Our dedicated team is ready to guide you through the repair process and ensure your neon sign is shining brightly again. We understand the importance of your sign's appearance and functionality, and we are committed to providing the support needed to maintain its quality over time. Your satisfaction is our priority, so don’t hesitate to reach out for assistance.
