Not at all. Our neon signs are made using high-quality, flexible LED tubing, which is much safer and more durable than traditional glass neon. Unlike vintage neon lights that use fragile gas-filled glass tubes, our signs are built with 8mm thick LED silicone tubes mounted on a sturdy acrylic backing.

This design makes them shatter-resistant, lightweight, and safe for homes, events, and commercial spaces—even around pets or kids. You won’t have to worry about breakage during normal use or when moving the sign.

Every piece is also carefully packaged with protective foam to ensure it arrives safely, even during long-distance shipping.

Yes, our signs are fully plug-and-play—no electrician or special tools needed.

Each sign comes with:

• A pre-assembled power supply (suitable for U.S. standard voltage)
• A wall plug that’s ready to use straight out of the box
• All basic mounting accessories
• A remote control (for brightness, on/off, and light effects)
  

You simply need to mount the sign on your wall (or suspend it), plug it in, and you're good to go. No hardwiring or complex setup required.

For customers who prefer extra guidance, we also include clear installation instructions in the package, and our support team can provide video tutorials if needed.

Absolutely! Every neon sign includes a free remote control that lets you:

• Adjust brightness levels
• Turn the sign on/off
• Activate flash or breathing effects (for single-color signs)
  

If you choose an RGB or Full Color neon sign, the remote also allows you to:

• Change colors
• Switch between color modes
• Customize dynamic effects like gradient transitions
• Control via mobile app for added flexibility and smart usage
  

Whether you're setting the mood for a cozy space or creating a vibrant party vibe, our lighting options are fully adjustable to match your style.

Our neon signs are custom-made, and production time can vary depending on the complexity of your design and current order volume. Typically, production takes 5-8 business days, followed by shipping time of 4-7 business days within the U.S.

Please note: During peak seasons or public holidays (such as Christmas, Black Friday, or national holidays), production and delivery may be slightly delayed. We always strive to fulfill orders as quickly as possible, and we’ll keep you updated every step of the way.

If you need your order urgently, feel free to contact our team—we may be able to prioritize your order or suggest an expedited shipping option.

Absolutely! We specialize in turning your ideas into custom neon signs—whether it’s a logo, personal artwork, signature, quote, or graphic.

Here’s how it works:

1. You send us your design file (we recommend PNG, SVG, or AI format for best clarity).
2. Our design team will review it and create a digital mockup showing how the neon will look.
3. Once approved, we begin production and keep you updated throughout the process.

You can customize the size, color, font (if applicable), backing style, and lighting mode (single color, RGB, or full color). Even if you're ordering just one unit, we can make it happen.

Also can design online, please check Creat Your Neon page or share your idea to us via our Neon Sign Form page

Whether it’s for your business signage, wedding decor, Twitch channel, or gift, we’ll help bring your design to life—beautifully and professionally.

Each neon sign comes with easy-to-follow installation instructions and all the basic mounting hardware you'll need.

We offer three setup options:

• with included screws
• with hanging chains
• 3M adhesive strips (not included, but an option for smooth surfaces)
  

The installation process is simple—even if it's your first time! If you have any questions or prefer visual guidance, our team is happy to provide a step-by-step video tutorial. Just reach out—we’re here to help!