1. How easy is it to set up the neon sign?

Effortless setup — no electrician needed.
Your sign arrives fully assembled and plug-in ready. We include a complete mounting kit with hooks, screws, and instructions. Most of our business clients have their signs up and glowing within 10 minutes — no tools, no hassle.

2. What’s included with my order?

Everything your business needs — all-in.

• Free custom design mockup
• Power adapter + appropriate plug for your region
• Mounting hardware (hooks, screws, etc.)
• Remote control for RGB models (if selected)
• Free tracked shipping via FedEx, DHL, or UPS
• We price transparently. No hidden fees, ever.

3. How long does production and shipping take?

Quick turnaround. Reliable delivery.
Once your design is approved, we produce and ship your sign within 3–4 business days. Most U.S. clients receive their order within 7–10 days via premium carriers — always with tracking, always free.

4. How long will the sign last?

Built to last. Backed by our 2-year warranty.
Our signs are made with commercial-grade acrylic and energy-efficient LED tubing. They’re designed for indoor business use and include a full 2-year warranty, with dedicated support if anything goes wrong.

5. Can I request a specific color or design?

Absolutely — we specialize in customization.
Whether you want single-color, RGB, or full-color print, we can make it. You can choose from 11+ standard colors or request a custom tone to match your brand. Just leave a note at checkout — we’ll send you a mockup for approval before production.